No iPhone for you
Jul 31, 2008 Bad Business
The Torontoist reports that Rogers is preventing some customers from purchasing an iPhone. After the fiasco about the data plans offered with a new iPhone, you would think that Rogers would have learned its lesson.
Apparently not. According to the Torontoist article:
Due to a breathtakingly boneheaded policy created by the company’s National Planning Department, existing customers currently under a Rogers contract and who have upgraded their handset within the year are prohibited from purchasing an iPhone. At all.
Well, that’s only partly true. They can buy an iPhone if they cancel their current contract, pay the early cancellation penalty fee ($20 per month left on the contract) and handset subsidy, and then sign up to a new contract, which includes an additional $35 activation fee. Customers aren’t even allowed to keep their previous phone number, as number porting is only available when transferring carriers—so, to retain a number with an iPhone, a customer would have to sign up for a brand new account with Rogers subsidiary Fido.
Absolutely ridiculous. I fail to understand why this company is so afraid of having happy customers. It is mind boggling.
Say no to Rogers’ iPhone plans
Jun 29, 2008 Uncategorized
Rogers will be debuting the iPhone in Canada on July 11th. Unfortunately, in true Rogers style, they have decided to short change potential customers. Click the button below, become informed, sign the petition and say no to Rogers.
Tags: apple, apple iphone, iphone, rogers